Office Information

office hours

The Theatre Office is open for ticketing services during the following hours:

  • Monday - Friday (regular school days), 10 a.m. - 5 p.m. (closed 12 p.m. - 1 p.m. for lunch)

  • Two hours prior to the start of any ticketed event

We are closed on weekends and all school holidays. However, many of our events have online ticketing or registration available 24/7 while active.

office location & contact

Lyso Center for the Performing Arts - 1st Floor
*The Theatre Office is located between the elevator and the restrooms.

Seoul Foreign School
39 Yeonhui-ro 22-gil
Seodaemun-gu, Seoul
Korea 03723

82-2-330-3100 ext. 17106

theatreoffice@seoulforeign.org

Will Call tickets

Will Call tickets may be picked up at the Theatre Office once an order is placed. Customers must present a digital or paper copy of their order confirmation email to retrieve their tickets. If payment has not been made, we accept cash payment on pick-up.

Frequently asked questions

Payment Methods Accepted

For online orders, we accept:

  • Electronic Bank Transfer (you will receive bank details to make a direct bank transfer to our account)

  • Will Call (you will pay cash when picking up your order)

For door sales and sales at the Theatre Office, we accept:

  • Cash only

Ticket Exchanges

Tickets may be exchanged during office hours up to 48 hours prior to the event pending ticket availability. All exchanges must be performed in person. Some restrictions may apply.

No exchanges may occur within 48-hours of any event.

Show Content

Not all events may appeal to or be appropriate for every person or for all ages and, therefore, patrons are encouraged to familiarize themselves with shows or events in order to make informed decisions prior to purchasing tickets.

If at any time you have questions about content or themes, please contact the Theatre Office and we will direct you to the event host.

Infants & Small Children

Everyone sitting in a chair must have a ticket. Infants and children under 2-years-old may sit in your lap at no charge.

Please be mindful of children's noise and movements and remove them from the event so as not to distract others around you.

Cameras & Recorders

Unless otherwise stated, photography and the use of recording devices are not permitted at events. Many of our events are livestreamed and/or available for on-demand viewing depending on applicable copyright laws and presenter preferences.